QUALITY IMPROVEMENT – Engineer & Consultant Services

WE HELP Manufacturing Companies with Quality Improvement Engineering & Quality Awareness We Can Help Improve Processes and Reduce Costs

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“If You Don’t Have Quality – You Won’t Have Customers“

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WHY IS QUALITY IMPORTANT IN MANUFACTURING and in BUSINESS:

  • You realise that there is nothing worse than bad service.
  • It takes a long time to get a customer
  • But ONE mistake to lose them.

CUSTOMERS EXPECT QUALITY – NOT Once, but Every-Time – Quality is the key to your customers satisfaction… And you need customers for the growth of your company…

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Quality Improvement Engineering

Customers Want:

  • 1.RIGHT PRICE
  • 2.QUALITY at 100%
  • 3.BEST SERVICE at 100%
  • 4.DELIVERY When the Customer Wants It

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Poor Design = Wasted Resources

Commitment To Quality:

  • Design OUT Possible Rejects
  • Design OUT Complicated Designs
  • Design OUT a Complicated Process
  • Design OUT the “Human Error” Factor
  • Design IN Standardisation & Reduce Variation
  • Design IN Simple Quality Awareness Procedures

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When Quality Goes Up –
Manufacturing Costs Go Down

Improve Quality To Reduce Costs:

  • 1.Introduce: NCRs & KPIs
  • 2.Analyse Customer Complaints
  • 3.Analyse By Using Pareto Charting
  • 5.Put Right Things That Cause You Grief
  • 5.When Quality Goes UP – COSTS GO DOWN
  • 6.When Quality Goes UP – Company Growth Goes UP

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Services We Offer:

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Quality Improvement Pareto Chart

Simple Quality Improvement Implementation:

Together we can help you achieve “Right First Time – Every Time”

  • The First Step: IS to Identify & Analyse Root Cause of quality issues, customer complaints, supplier issues and “human errors”
  • The Second Step: is to put Quality Standards and Quality Awareness Procedures into place

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Quality Improvement and Awareness

Quality Improvement Procedures:

Procedure Writing – Work Instructions – Quality Awareness Standards in manufacturing are vital to eliminate “Human Errors” Poor Quality, Profit Loss Customer Complaints, NCRs and “Losing Customers”

  • Many procedures are “NON existent, mis-read or not understood”
  • Temporary staff are expected to “do the job” and get the product quality right first time, without first being trained “This does not happen”
  • Procedures need to be SIMPLE – in SIMPLE ENGLISH and understood

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Quality Improvement Engineering

Quality Procedures In Manufacturing: THE KEY TO QUALITY

  • Standard Op Procedures – improve operator performance & quality.
  • Quality Awareness and SOPs – eradicate manufacturing issues
  • With Operator Training – you eradicate rejects and re-makes
  • With a 100% quality product you will retain customer satisfaction
  • Management know what the customer wants – But does the workforce?
  • We Write Quality Procedures – Eradicate NCRs and “Human Error”

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We are that “independent extra pair of eyes” with 30+ years experience and knowledge

We help people in business build a better business

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Quality IS The KEY to a Better Business and Your Future

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Atherton Management Services Ltd

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Please Contact Us, We Are Happy To Help:

We’ve generated for our clients between £50k and £2.0M per project

For over 30 years we’ve designed and implemented “Business Improvement” Projects.

Please Contact Us, tell us your issues – tell us how you would like to improve your business.

Please Contact Us:- UK – 07300 788 486 – or by E-Mail