QUALITY IMPROVEMENT – Engineer & Consultant Services

WE HELP Manufacturing Companies with Quality Improvement Engineering & Quality Awareness We Can Help Improve Processes and Reduce Costs

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“If You Don’t Have Quality – You Won’t Have Customers

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WHY IS QUALITY IMPORTANT IN MANUFACTURING and in BUSINESS:

  • You realise that there is nothing worse than bad service.
  • It takes a long time to get a customer
  • But ONE mistake to lose them.

CUSTOMERS EXPECT QUALITY – NOT Once, but every-time – Quality is the key to your customers satisfaction… And you need customers for the growth of your company…

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Quality Improvement Engineering

Customers Want:

  • 1.RIGHT PRICE
  • 2.QUALITY at 100%
  • 3.BEST SERVICE at 100%
  • 4.DELIVERY When the Customer Wants It

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Poor Design = Wasted Resources

Commitment To Quality:

  • Design OUT Possible Rejects
  • Design OUT Complicated Designs
  • Design OUT a Complicated Process
  • Design IN Standardisation of Product
  • Design IN Simple Quality Awareness Procedures
  • Design IN Simple Processes to Reduce the Electric Bill

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Quality Starts With Design

Company Benefits:

  • Reduced Rejects and Scrap
  • Reduced Having To Remake Product
  • Reduced Wasting Time and Energy Costs
  • Reduced Land-fill and Increased Cash-Flow
  • Improved Business and Future Growth

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Edwards Deming said:-

Adopt The New Philosophy:

  • Design products and services to meet customers’ needs.
  • Put your customers’ needs first, rather than to competitive pressure.
  • Look at how the process is carried out – Not just numerical targets.
  • Provide support and resources so that production levels and quality are achievable.
  • Create your “Quality Vision” and implement it – “Fit For Purpose” not cheap and nasty.
  • KEEP IT SIMPLE – REDUCE VARIATION – INCREASE PRODUCTION – INCREASE SALES

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Services We Offer:

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Quality Improvement Pareto Chart

Simple Quality Improvement Implementation:

Together we can help you achieve “Right First Time – Every Time”

  • The First Step: in improving quality – reducing rejects – reducing costs… IS Identify & Analyse Root Cause of quality issues, customer complaints, supplier issues and “human errors”
  • The Second Step: is to put Quality Standards and Quality Awareness Procedures into place

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Quality Improvement and Awareness

Quality Improvement Procedures:

It is generally understood in management circles that if an instruction is written – Then everyone will understand them – “This Is Not True”

  • Many procedures are “mis-read, not understood or even none existent”
  • Temporary staff are expected to “do the job” and get the product quality right first time, without first being trained “This does not happen”
  • Procedures need to be SIMPLE – in SIMPLE ENGLISH to be understood

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Quality Improvement Engineering

Quality Procedures In Manufacturing: THE KEY TO QUALITY

  • Standard Op Procedures – improve operator performance & quality.
  • Quality Awareness and SOPs – eradicate manufacturing issues
  • With Operator Training – you eradicate rejects and re-makes
  • With a 100% quality product you will retain customer satisfaction
  • Management know what the customer wants – But does the workforce?
  • We Write Quality Procedures – Eradicate NCRs and “Human Error”

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We are that “independent extra pair of eyes” with 30+ years experience and knowledge

We help people in business build a better business

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Quality IS The KEY to a Better Business and Your Future

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Atherton Management Services Ltd

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Please Contact Us, We Are Happy To Help:

We’ve generated for our clients between £50k and £2.0M per project

For over 30 years we’ve designed and implemented “Business Improvement” Projects.

Please Contact Us, tell us your issues – tell us how you would like to improve your business.

Please Contact Us:- UK – 07300 788 486 – or by E-Mail